Resume

MAUD ADJELEY ASHONG ELLIOT

Accra- Ghana+233 024 488 7770maud.ashongelliot@upsamail.edu.gh
maashong004@st.ug.edu.ghmaud.ashongelliot@gmail.com

PROFESSIONAL OVERVIEW

Dynamic Information Systems specialist with over 15 years of leadership in digital transformation, e-government systems, digital health, cybersecurity, and large-scale capacity-building programmes across Africa. Proven ability to design and implement technology-enabled institutional reforms, lead EU-supported and GIZ-funded technical projects and deliver evidence-based digital strategies for public-sector agencies, academic institutions, and civil-society partners. Strong record of managing multi-stakeholder ICT programmes, conducting sectoral assessments, and driving adoption of health information exchange (HIE), digital justice platforms, and national cybersecurity initiatives. Fluent in English and French, enabling effective delivery in both anglophone and francophone contexts. Recognised continental leader (ISOC Africa, ICANN, AIS) with demonstrated excellence in policy engagement, project governance, and interdisciplinary research.

CORE COMPETENCIES

• Digital Transformation & Public-Sector Innovation
• Health Information Systems (HIE, Digital Health Governance)
• ICT Project Management (GIZ, AU-EC PRIDA)
• Cybersecurity Capacity Building & Risk Governance
• Information Systems Analysis, Design & Implementation
• Stakeholder Engagement & Institutional Strengthening
• Curriculum, Standards, & Competency-Based Training Development
• ICT4D, Internet Governance & Digital Rights
• Programme Monitoring, Evaluation & Learning (MEL)
• Bilingual Communication (English/French)

CURRENT POSITION

Lecturer, University of Professional Studies (UPSA), Accra

EDUCATION

PhD in Information Systems (Anticipated January 2026)
University of Ghana Business School, Accra, Ghana
Thesis Title: Institutional Shaping of Digitalisation: A Qualitative Study of the e-Justice System in Ghana
MPhil in Management Information Systems (2014)
Kwame Nkrumah University of Science and Technology (KNUST), Kumasi – Ghana
Thesis Title: The Adoption of Smartphones as a Learning Tool by Tertiary Students in Ghana
MBA in Management Information Systems (2008)
University of Ghana Business School, Accra – Ghana
Thesis Title: The Design of an Information System for the Organisation of International Football Events in Africa – A Case Study of Ghana 2008
BSc (Hons) Computer Science (2005)
Kwame Nkrumah University of Science and Technology (KNUST), Kumasi – Ghana
Project Title: The Design of a Luggage System for Kotoka International Airport in Ghana

CERTIFICATIONS

Internet Corporation for Assigned Names and Numbers (ICANN)
Root Server System (2023), Domain Name Fundamentals (2023), Internet Diplomacy (2023), Policy Development (2023), Collaboration Skills (2023), Effective Chairing Skills (2023)
School of Internet Governance
Introduction to Internet Governance (June 2021), Policy and Regulation Initiative for Digital Africa (PRIDA) Trainer of trainers (Sept 2021)
Internet Society
Encryption, 2020 Chapter Advocacy Program (June 2020), Improving Leadership Skills (April 2020), Shaping the Internet: History and the Future (May 2019)
IBM Skills Academy, Accra – Ghana
Cloud Application Developer (2018), Mobile Application Developer (2017), Application Security Engineer (2017)
African Network Operators Group (AfNOG) Courses
Scalable Services- English (SS-E) - 2013, Scalable Network Infrastructure (SI-E) - 2015, CERT (CI-E) - 2017, Network Monitoring and Management (NM-E) - 2019
Alliance Française, Accra – Ghana
Diplome D'études En Langue Française (DELF), A1 and A2 (2006)

TEACHING EXPERIENCE

Lecturer, University of Professional Studies (UPSA) Accra (2021- Date)
• Digital Transformation (Graduate Course)
• Systems Analysis and Design, Management Information Systems, and Introduction to Information Technology (Undergraduate courses)
Assistant Lecturer, University of Professional Studies (UPSA) Accra (2015 – 2020)
• Systems Analysis and Design, Management Information Systems, Introduction to Computing Technology, and Fundamentals of Programming
Part-Time Lecturer, University of Cape Coast (UCC), Cape Coast (2016 -2017)
• Introduction to Computers and Advanced Databases
External Facilitator, Institute of Distance Learning, KNUST (2013 & 2015)
• Management in Consulting
Assistant Lecturer, Wisconsin International University College (WIUC), Accra (2009 - 2015)
• High-Level Programming with C, Management Information Systems, Database Concepts, Principles of Programming, Systems Analysis & Design, and Database Management
Teaching Assistant, Computer Science Department, KNUST (2005 - 2006)
• Information Systems, System Analysis and Design and Programming in VB

SELECTED ACHIEVEMENTS & PROJECTS

• Project Lead – Internet Safety & Awareness (ISOC Foundation, 2025 | USD 15,000): Managed a national digital-safety campaign across senior high schools; delivered cybersecurity, safe-internet, and encryption training.
• Internet Governance Leadership: Represented Ghana in ICANN, IGF and ISOC fora; co-facilitated Internet measurement workshops advancing data-driven network insights.
• Online Safety & Encryption Advocacy: Spearheaded national outreach for digital rights, encryption awareness, and cybersecurity resilience.
• ICT Capacity Building: Coordinated ISOC training programmes reaching hundreds of students and professionals.
• Knowledge Management & Digital Transformation: Supported the design and implementation of academic information systems and e-learning frameworks at UPSA.
• Gender & Inclusion Leadership: Mentor and speaker at AfChix, WACREN, AfPif, FDC Summit, and UNESCO-AWMA programmes promoting women in STEM and digital safety.

PUBLICATIONS

Ashong Elliot, Maud Adjeley; Effah, John; and Boateng, Richard, "Technology as a Fourth Institutional Pillar: Rethinking Digital Transformation in Judicial Systems" (2025). AMCIS 2025 TREOs. 145.
Baker, Elizabeth; Zaza, Sam; and Ashong Elliot, Maud Adjeley, "PDS - NeuroInclusion in the IT Workforce: Research Knowledge and Tools for Brighter Classrooms and Workplaces" (2025). AMCIS 2025 TREOs. 185.
Ashong Elliot, Maud Adjeley; Osei-Kwakye, Jeremiah (2025). Economic Impact of Digitalisation in the Judicial Sector: A Ghanaian Perspective. In Proceedings of the 10th International Conference on Business Management and Entrepreneurial Development.
Osei-Kwakye, Jeremiah; Ashong Elliot, Maud Adjeley (2025). Challenges and Strategies for Digitalisation in Emerging Economies: A Case of Ghana's Judicial Sector.
Ackom, Karen; Ali, Sammira; Banire, Ayisha; Kraku, Albert Estaraus; Ahiable, Jennifer Aku; Ashong Elliot, Maud Adjeley (2025). Digitalisation of Healthcare Services: Evaluating the Adoption and Challenges of Electronic Medical Records (EMR) in Ghanaian Hospitals.
And many more publications...

SERVICE TO THE COMMUNITY

University
• Member, Academic Board, University of Professional Studies, Accra (2021 - 2025)
• Member, Departmental Board, Information Technology Studies Department, UPSA (2015 - Date)
• Member, Technology Trends Committee, IT Studies Department, UPSA (2022 - Date)
• Member, Information Technology Advisory Committee, UPSA (2025-2029)
National
• First Female President of The Internet Society Ghana Chapter (2025-2027)
• Vice President of Internet Society – Ghana Chapter (2020 -2024)
• Board Chair, Hope Christian Hospital, Village of Hope, Gomoa Fetteh, Ghana (2025 – 2027)
• Steering Committee Member, Ghana Internet Governance Forum (IGF), July 2021 - Sept 2025
International
• Africa Representative to the Internet Society Chapter Advisory Council (ChAC) Steering Committee (2026)
• Co-Chair, Association of Information Systems Women's Network (AISWN) (2025-2027)
• President-Elect, Association of Information Systems Special Interest Group on Inclusion and Diversity (SIG-DI) (2025-2027)
• Member, ICANN Fellowship Selection Committee, GNSO representative (2025-2028)
• Early Career Editorial Board Member, Journal of Strategic Information Systems (2025 -2027)

LANGUAGES SPOKEN AND WRITTEN

• Bilingual in English and French

REFERENCES

1. Prof Nii Narku Quaynor
Ghana Dot Com
Email: nquaynor@gmail.com
Prof Quaynor is Internet Pioneer in Africa
2. Prof. Godfred Koi-Akrofi
Department of Information Technology Studies, University of Professional Studies, Accra, Ghana
Tel: +233(0)20 2941976
Email: godfred.akrofi@upsamail.edu.gh
Dr. Koi-Akrofi is a colleague and now cognate Dean of my faculty.
3. Ms. Ethel Cofie
Women in Tech, Africa
Tel: +233 (0)20 3006373
Email: ethel@ethelcofie.com
Ms Ethel Cofie is founder of Women in Tech, Africa.